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Privacy Policy

Welcome to the betterclinical privacy policy.

This Privacy Policy aims to inform you about the types of information we collect when you visit our website, how we use and disclose that information, and the measures we take to protect your privacy. By using our website, you agree to the terms of this Privacy Policy.

Betterclinical works with software, technology and service vendors (vendors) and buyers of these products and services. This Policy applies to both.

 

Information We Collect

When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, referring URLs, page views, and other usage information. We may use cookies and similar tracking technologies to enhance your experience and collect additional information about your interactions with our website.

When you access a Vendor’s Content on our site, the use of that information is governed by their privacy policy and may be used by the vendor for follow up. You should contact these vendors directly if you have any questions about their use of this information. If you do not want this information disclosed to a vendor, do not request their Content.

Furthermore, by sharing your information with us, you agree that Betterclinical and its sponsors, partners, can contact you by way of email, telephone, mail or other means of communication to provide you with access to Content, surveys, quotes, or other information you consented to receive. .

We also collect what are called cookies. Cookies are small files stored on your device that contain data about your browsing activity. They help us improve our website, personalize your experience, and provide relevant content and advertisements. You can choose to accept or decline cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

We also use cookies as part of the Google Web Analytics service we use on our site. We may collect, use and disclose Non-Personal Information by means of the cookies used in connection with Google Web Analytics, and such use is subject to this Policy. In addition, Google may collect Non-Personal Information about you by means of the Google Web Analytics service. Google’s use of this Non-Personal Information is subject to the Google Privacy Policy, currently located at https://www.google.com/intl/en/privacypolicy.html.

More information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

 

Log Files

IP addresses are used to analyze trends, administer the website, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Additionally, if you voluntarily provide us with information through forms or by contacting us directly, we may collect personal information such as your name, email address, phone number, and any other information you choose to provide.

 

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and improving our services: We use the information to provide, maintain, and improve our website and services.
  • To enable you to use the services available through the website, including registering you for our services and verifying your identity and authority to use our services and website
  • For customer support and to respond to your inquiries
  • Communicating with you: We may use your contact information to respond to your inquiries, provide customer support, and send you updates and notifications about our services.
  • Personalization: We may use cookies and similar technologies to personalize your experience on our website, such as remembering your preferences and customizing content.
  • Marketing and advertising: To market our services and the website including sending promotional emails regarding new products or other information that may interest you
  • Legal compliance: We may use your information to comply with applicable laws, regulations, and legal processes, and to protect our rights and interests.
  • For internal record-keeping purposes
  • To administer surveys and promotions
  • To address fraud or safety concerns, or to investigate complaints or suspected fraud
  • For our market research and analytical purposes

 

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Legal purposes: We may disclose your information in response to a subpoena, court order, or other legal process, or to comply with applicable laws and regulations.
  • Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With your consent: We may share your information with third parties, such as vendors if you consent to such disclosure.
  • Vendors. We may provide your information to select third parties who perform services on our behalf. These third parties provide a variety of services to us including without limitation billing, sales, marketing, advertising, market research, fulfillment, data storage, analysis and processing, identity verification, fraud and safety protection and legal services.
  • Legal Protection. We may disclose your information when we believe it appropriate to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use or any other legal terms governing use of our services or website Platform, and/or to protect our rights and property and the rights and property of others.
  • Understanding a user’s requirements and project goals
  • Allowing users to identify, short-list and establish contact with relevant vendors (and share any information the user has provided to the vendors)
  • Allowing vendors to respond back to the user
  • Measuring aggregate traffic patterns
  • Understanding Site demographics, customer interest and other trends about users
  • Enforcing terms of use on the Site
  • If you initiate interaction with a vendor, or have our staff do so on your behalf, through our site or you respond to any vendor message or quote, RFP, RFI, or other request response may result in that vendor viewing your Personal Information.

 

Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Your Choices

You have certain rights and choices regarding your personal information:

Access and update: You may access and update your personal information by contacting us directly.

Cookies: You can typically remove or reject cookies through your browser settings. However, doing so may affect your ability to use certain websites and services.

 

Opting Out

If at any time you would like to opt out or unsubscribe from receiving future marketing emails from us, you can unsubscribe directly within those emails.

Please note that opting out of marketing emails does not mean that you will not receive any future communications from us or a vendor partner to whom your information has already been shared with, based on your prior consent of using our site’s services agreed. For removal of your information from any vendor partner’s database, please contact them directly.

 

Privacy of Minors

Our website or services are not provided to minors (i.e., persons under the age of 18). We do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected information from a child under 18, please contact us immediately.

 

Links

The website may contain links to third-party websites or resources over which we do  not have any control. Please review the privacy policy of that third party website as to their use of personal information. Such links do not constitute an endorsement by us those third-party websites. You acknowledge that betterclinical is providing these links to you only as a convenience, and further agree that betterclinical is not responsible in any way for such third-party websites, including without limitation for their content or how they treat information you provide to them.

 

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time, so please review it periodically. If we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website or by other means.

 

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at privacy at betterclinical dot com.

Thank you for taking the time to review our Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.